Diamond Heating & Cooling’s Warranties & Guarantees
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To ensure that the parts or equipment that we install or repair will work as promised, you need some protection and peace of mind. Since our licensed HVAC technicians at Diamond Heating & Cooling are confident about the work we do, we offer a variety of warranties and guarantees to ensure that everything we fix, install, or maintain runs efficiently without experiencing any major issues. Although we pride ourselves of getting the job done right the first time, we want to ensure that everything is taken care of without additional expenses and headaches.
Warranties & Guarantees We Offer
The following are some of the warranties and guarantees Diamond Heating & Cooling offers to all of our customers throughout Boise, Meridian, Nampa, Caldwell, Middleton, and all of Treasure Valley:
- Ten Year Diamond's Labor Protection Plan.
- One Year Warranty on All Service Repairs for Our Rentals– At Diamond Heating & Cooling, we offer a full one year warranty on any part that we provide and that we install on your furnace, air conditioner or heat pump. If for any reason a part that we installed fails within that one year, we will return and replace it at no charge to you. We stand behind our service and the parts that we carry.
- Two-Year Warranty and 100% Money Back Guarantee – When you have us install a furnace, air conditioner, heat pump, water heater, or mini-split system into your home, we give you a two-year, 100% money back guarantee that you will be happy and satisfied with your new piece of equipment.
- No Lemon Guarantee – We have taken a lot of time to research the equipment that we carry and recommend to have put into your home. Because we are so confident in those products as well as in the team that we have installing them for you, we give you a no lemon guarantee. This guarantee gives you the peace of mind that if, for some reason, the equipment we put into your home turns out to be a “lemon” we will come and replace that equipment at no additional charge to you.
- Property Protection Guarantee – Any time we are in your home, we provide the guarantee that we will respect your home and not cause any damage to it. We wear shoe covers as well as use drop cloths to protect your floors. Our entire team is devoted to caring for your home the way we care for our own.
- Utility Savings Guarantee – When you install a new system through Diamond Heating & Cooling, we guarantee that by upgrading to a more efficient furnace and air conditioner or heat pump there will be a utility savings to you. We stand behind this guarantee.
- Comfort Guarantee – We guarantee that the systems we install in your home will heat or cool your home as we have stated. If the temperature range that we have promised is not achieved we will replace the system at no charge.
Available 24/7 to Fulfill All of Your HVAC Needs
Beyond these warranties and guarantees, our Boise heating and cooling technicians want you to be satisfied with our repair work and new systems. If you have any immediate follow-up concerns with our work and products, we will respond quickly.
For more information, contact us to schedule an appointment today.
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It is not about what we can get from our clients, but what we can give to them.
Highly Skilled Service
Our professional technicians are very experienced and certified to provide superior services.
Free Second Opinions
If you are unsure about a price quote, we will gladly provide a complimentary second opinion.
Dedicated to Integrity
Our service technicians are focused on making sure that you receive fair and honest services.
20 Years of Experience
Since 1999, our team at Diamond Heating and Cooling has been committed to customer service.
Absolutely thrilled with Jason's visit. He was very knowledgeable, thorough, and just a delight. He patiently answered all my questions and explained to me the way A/C works. Definitely top-notch service- Diane Mc