Serving Boise and beyond Air Conditioning Service Boise

He truly is exceptional! Sep 3, 2025

Our AC unit broke down during the scorching Labor Day weekend. I searched through several HVAC companies, but Diamond Heating and Cooling stood out as the only one that didn’t have an out-of-state answering service. They promptly called me back and offered to service my unit on Labor Day without any additional charges. Although the diagnosis and completion of the job took several days, my service technician, Andrew, was exceptional. He kept me informed throughout the process, explained my concerns in a non-technical manner, and demonstrated remarkable expertise in his field. Diamond should prioritize retaining Andrew; other companies would be foolish not to try and poach him. He truly is exceptional! Keep up the excellent work. Thank you, Andrew, and Diamond Heating and Air.

Philip Kendall

He was quick and efficient. Sep 3, 2025

Today we had Erik come service our air conditioning. He was quick and efficient. Also friendly and knowledgeable. I would definitely have him be our main person from now on.

Danielle Stine

Diamond is amazing and has earned my trust Sep 1, 2025

Diamond is amazing and has once again earned my trust. The technician was incredibly knowledgeable and friendly. He provided several repair options and never pushed for the more expensive options. Thank you, Diamond, for the quick response, honesty, great technician, and most of all fixing our unit for an affordable price!

Gregory Watkins

I highly recommend Kim and Diamond. Aug 27, 2025

Kim Alfaro came to my house to do a performance check on my AC unit. She was so courteous, friendly, and professional! She answered all of my questions clearly and in a way I could understand. I felt she really knew what she was doing. She recommended some improvements but was not pushy about selling me other services, which made me certain I was dealing with a true professional. I highly recommend Kim and Diamond. I was so impressed I signed up for their annual maintenance plan.

Jean Barney

He also went above and beyond! Aug 26, 2025

Andrew Z. serviced my A/C unit a few days ago. He showed up on time and was friendly, professional, and efficient. Throughout the process he explained what he was doing and why. He also went above and beyond! My A/C unit is near the gas meter and as he was working he detected a faint smell of gas. He used some bubble spray and sure enough a small leak was detected. I reported to the gas company and had it fixed. Thank you, Andrew! Much appreciated :)

Gail

Cord from Diamond Heating and Cooling did good Aug 21, 2025

Cord from Diamond Heating and Cooling did good, but Don from Premier provided a complimentary fuse replacement to get it running or a loaner, so we won't be roasting while deciding to get the replacement. Thanks!

O Olarte

Evan was a great technician. Aug 15, 2025

Evan was a great technician. He was very professional and thorough in his servicing of my air conditioning. He was also quite efficient with getting the work done. He gave some good recommendations for what is starting to go bad and needs to be changed. It was great to have his help.

Austin Smith

Great experience. Aug 7, 2025

Called late in the evening, had a service tech identify and schedule repairs for the next day. Andy (service tech) was very cordial and explained the issue and options for repair very well. Communication with the office was great, AC within 2 days of going down. Great experience.

Rafael Castillo

Andy Pham did a wonderful job Aug 6, 2025

Andy Pham did a wonderful job getting our AC back up and running. He arrived within 2 hours after requesting technical assistance. Scheduling the service involved speaking to a very helpful employee. We'll be requesting Diamond for a plumbing project in the near future.

Charles Brokopp

Andrew did an excellent job troubleshooting Aug 6, 2025

Andrew did an excellent job troubleshooting the condition of our air conditioner. After calling Diamond Heating & Cooling in the morning, Andrew arrived at our house approximately 2 hours later. Andrew was very professional, business-like, and informative. My wife and I signed up for the Silver Club Membership plan and will start using Diamond H&C for all our heating and cooling needs and services. Great job Andrew and very nice to meet you! Dan & Jackie Spears Meridian, ID.

Dan Spears

Arrived early and was very informative Aug 4, 2025

Arrived early and was very informative, took pictures, explained to me exactly what and how he took care of my AC! I liked him very much, hope I see him again!

Karen Morris

They do such a good job Aug 1, 2025

Yesterday was my seasonal maintenance on my AC unit through Diamond Heating and Cooling, and as always they do such a good job. Viktor was the technician that reviewed my AC unit. He was very thorough and explained exactly what he was doing. I always appreciate their friendly staff and service!

Nancy Freeby

Thanks for being an amazing company. Jul 31, 2025

Diamond Heating and Cooling came out today for me within hours from my phone call, which I’m shocked due to the weather being so warm. They sent Andy; he was absolutely a pleasure to work with. He explained everything to me in a very polite manner, shared with me about their maintenance program, saved a little bit of money in the long run, cleaned up, and was out of there in no time. Thanks for being an amazing company. Lisa Perkins.

Lisa Perkins

I’d recommend Diamond 100%! Jul 29, 2025

Viktor did an amazing job diagnosing and fixing the problem with our AC unit and was very kind and professional. I’d recommend Diamond 100%!

Kayla Tornquist

These guys are the best! Jul 23, 2025

These guys are the best! Made time for our A/C problem same day at the beginning of August! Most people were days out at best. Saul is incredibly personable and time efficient! Thank you!

Justin Johnston

Such a great deal, I will not have to shop around! Jul 22, 2025

The technician Diamond sent out was very professional, friendly, and knowledgeable. They explained what was wrong with my AC unit and how to avoid having to go through fixing it again, and even offered me financing as well to help pay for it. They also have a member service program for reducing the cost of service calls, guaranteeing a technician to come out within 24 hours without any extra charges for weekends or holidays, and regular servicing of the whole heating and cooling system including filter replacement. Such a great deal, I will not have to shop around for an HVAC repair service ever again! So thankful for my neighbor Amy for the recommendation!

Karla Stephenson

Did an excellent job cleaning the air conditioner Jul 22, 2025

Got to my house early. Did an excellent job cleaning the air conditioner; it was very dirty. Wore booties in the house, which I appreciated so much. Was very polite and knowledgeable. I wish he came to our house for every service call.

Kathy

I would recommend this company Jul 21, 2025

Apollo from Diamond Heating and Air came out today to troubleshoot our air conditioner. He was able to clean and inspect today! Replaced a part too. I would recommend this company. My experience with the front office and the service was professional and friendly. I felt taken care of, thank you so much.

Deanna Smart

Professional and reliable service Jul 17, 2025

I have used Diamond for the past 8 years. They are professional and keep our A/C in excellent working order. They never try to upsell.

Ruth Morgan

My A/C Is Working Great Jul 17, 2025

Jared was great. Very helpful. Very nice. Caden was great, as was Andrew and Andy, I think that’s his name. My A/C is working great now that there’s a new coil! Thanks so much for all you did! ⭐️⭐️⭐️⭐️⭐️

Ronda Lipsohn

Andy P was amazing Jul 17, 2025

Andy P was amazing, came out same day. Diagnosed. Answered questions. We had a great cool A/C for a quick and efficient work order. Hallelujah - we love Andy P, Diamond and staff, along with our club membership too! I think I have been with them at least 15 yrs. Thank you!!

Martha Hinckley

Excellent Same-Day Service Jul 16, 2025

Had an A/C issue and Diamond sent Apollo P. out the same day. Such excellent service and what a great guy. He explained upfront what was going on and how much the repair would cost. Installed a better drain that was there before, so I can self-service it if it clogs again. Even showed me a few things on my thermostat that will be very useful. I've been a Diamond customer for about 8 years now, and every experience I've had has been good. Would highly recommend Diamond and Apollo in particular!

Rick Rablin

Definitely will use again Jul 16, 2025

Jason showed up promptly when he was called by a technician already doing work on my A.C. unit. I told him what I was interested in having done, and he told me he could make it happen. I had a price quote and an appointment date within the hour. It was amazing to be listened to and for someone to figure out how to get you what you are looking for. Definitely will use Diamond Heating and A.C. for my future needs.

Ann-Marie Strohm

Great Customer Service! Jul 15, 2025

Diamond Heating and Cooling, great customer service! Anthony was very professional and went above and beyond to make sure the air was working. Would definitely recommend them.

Kim Lutz

Fantastic representation from Diamond Jul 14, 2025

Fantastic representation from Diamond. Personable with realistic options for my starting motor to the AC unit.

Robert Wiley

Kenny was awesome! Jul 14, 2025

Kenny was awesome. He was very polite and has a lot of experience in air conditioning. He was done in 45 minutes. Thank you, Diamond Heating and Air. You're the best.

Lyle Fiorini

Owen is the man Jul 12, 2025

Owen is the man. Came out on short notice and got the AC up and running! Professional, on time, and knows what he is doing. What more can you ask for? Will use again.

Matthew Morrell

Greatly Priced for a Weekend Emergency Jul 12, 2025

Had a last-minute A/C emergency come up. Called at 8 a.m., and a tech was there by 9:30. Very informative and greatly priced for a weekend emergency! Thank you so very much.

Lizz Radimak

Repaired A/C Quickly and Efficiently Jul 12, 2025

Andy was courteous and repaired our A/C unit quickly and efficiently. We were very pleased with his service call. In the heat of summer, Diamond got us next-day service and no late hour charge as Andy's day was full.

Karie Boesiger

Excellent Work! Jul 10, 2025

Anthony arrived within an hour of my service call. He quickly determined that my AC system had a faulty capacitor and replaced it in no time. Excellent work!!

Frank Morgan